Frequent Asked Questions

How do I create an account on Parler Shop?

To create an account, click Register at the top of any page, enter your details, and verify your email. Once verified, you’ll be able to access your account and start shopping or selling.

No problem! On the Login page, click Forgot Password and follow the steps to securely reset it. A password reset link will be sent to your registered email.

Yes, you can update your details anytime. Log into your account, navigate to Account Details, and make the necessary changes. Remember to save the updates before exiting.

How do I place an order on Parler Shop?

To place an order, add items to your cart, proceed to checkout, and complete your payment information. You’ll receive an email confirmation once your order is placed.

Parler Shop accepts payments only through Stripe Express, with All payments are securely processed via WooCommerce.

Payments can be declined for various reasons, including insufficient funds or bank restrictions. If this happens, try a different payment method or contact your bank.

Yes, a digital invoice will be sent to your email once your order is confirmed. You can also view past invoices in your Order History under your account.

Yes, use the Wishlist feature to save items you’d like to purchase later. You can access your wishlist under your account.

Please check your spam or junk folder. If you still can’t find it, reach out to [email protected] with your order details.

How much does shipping cost?

Shipping costs vary based on the vendor, shipping method, and destination. Final shipping charges will be calculated at checkout.

Standard shipping times range from 5-10 business days, depending on the shipping method and location. You’ll receive tracking details once your order ships.

Yes, once your order is shipped, you’ll receive a tracking number via email. Use it to track your shipment in our Track My Order section

Delays can occur due to high demand, customs processing, or carrier delays. Please check your tracking information or contact support for updates.

For international shipments, customs fees may apply depending on your country’s regulations. These fees are not included at checkout and are the responsibility of the buyer.

If your package is lost or has not arrived within the estimated delivery window, please contact [email protected] for assistance.

What is the return policy on Parler Shop?

Most products are eligible for return within 14 days if unused and in original packaging. Certain items, like personalized products, may not be eligible. See our Return & Refund Policy for details.

Refunds are processed within 5-7 business days after the returned item is received and inspected by the vendor.

Yes, certain items, including perishable goods and final-sale items, are non-returnable. Please check the product page for specific return eligibility.

Return shipping fees depend on the vendor’s return policy, which you can find on the product page or within our Return & Refund Policy.

Items must be returned within 14 days of receiving your order. Certain items may have specific timeframes or non-returnable conditions.

You’ll receive a confirmation email once your return has been reviewed and accepted by the vendor. Please allow 2 business days for processing.

Refunds usually process within 5-7 business days. If your refund is delayed beyond this timeframe, please contact [email protected].

How do I become a vendor on Parler Shop?

Click Become a Vendor. on our homepage, complete the application, and submit it for review. Once approved, you’ll receive access to set up your storefront and start selling.

To become a vendor, you must provide valid business information, including registration details, contact information, and a verified payment account. Additionally, vendors are required to comply with local and federal laws on e-commerce, consumer rights, and product safety.

Yes, all vendors must provide verified business information, including any required documentation. This verification process ensures a trusted marketplace for both buyers and sellers.

Vendors must ship products within the timeframes specified on each listing and provide tracking information for every order. In case of delays, vendors must notify both the customer and Parler within 24 hours and provide an updated delivery estimate.

Vendors are expected to respond to customer inquiries or complaints within 2 business days. Failure to address issues promptly may result in intervention by Parler’s support team or potential account suspension.

Yes, vendors agree to indemnify Parler from any claims arising out of their product listings, fulfillment practices, or conduct. You are responsible for ensuring that your products meet all applicable safety and quality standards.

Vendors are charged a commission fee, which may be a percentage, flat rate, or a combination.

Vendors must provide clear, accurate descriptions, high-quality images, and relevant pricing. Listings should also adhere to Parler’s policies on prohibited items.

How does Parler Shop protect my personal information?

Parler Shop uses encrypted transactions and secure access controls, supported by Optio blockchain technology, to protect your data. For more, see our Privacy Policy.

Yes, we use cookies to enhance user experience, manage functionality, and analyze behavior. You can manage cookie preferences in your browser settings.

Yes, all payment data is processed securely through WooCommerce and is encrypted to ensure your information’s safety.